In-store collection available.
Free shipping service all over U.A.E.
Deliveries take place between 10:00am – 9:30pm. Daily except Fridays and public holidays.
Orders placed outside of working hours (10am-8pm), after the cut-off time and/or during Friday or any UAE public holiday will be deemed placed on the first UAE working day following the Order’s submission. Delivery timelines are estimates, see further details below. Order delivery may face delays during promotional activity and sale season. We reserve the right to impose a re-delivery charge where your Order is not accepted at the address supplied to us on the confirmed date of delivery.
Purchases are delivered in a blue pouch and box tied with a turquoise ribbon, with the exception of certain items.
Payments are accepted by cash or card: Visa®, MasterCard®, Maestro®, American Express®, JCB® and UnionPay®. Card payments are authenticated and secured with 3D Secure: Verified by Visa®, MasterCard® SecureCode.
Your invoice will be sent by email.
Easy and complimentary returns and exchanges.
Returns and exchanges are accepted within 7 days.
T&C and procedure are in our Online Returns.
We constantly strive to improve customer experience and may introduce additional delivery or collection methods across our channels. Please check back frequently to see if more options have become available to suit your preference.
All orders are delivered in a blue pouch and box tied with a turquoise ribbon along with certificate of authenticity.
During checkout, you can include in notes for a card with a personalized message and a priceless invoice. A customer can exchange a gift with 7 days.
For more details, please contact our Customer Service.
Every jewelry purchased has 1 year free service. We provides reliable quality, trustworthy expertise and a commitment to our services. To preserve its beauty over the years, we suggest that you carefully read these instructions and care recommendations.
Avoid unpleasant encounters, we recommend that you remove your jewelry before any activity that may damage it : sport, swimming pool or beach, but also housekeeping, gardening and DIY. Beware of shocks, which cause marks and scratches of varying depth. Similarly, several pieces of jewelry worn or stored in contact with each other may scratch or catch one another. Necklaces or chains always store it closed/locked state to avoid tangles. Avoid exposing your jewelry to moisture, intense heat, and contrasts in temperature. Make it a habit to remove your jewelry before washing your hands, and for example before a sauna or steam room session. We advise you to wait about ten minutes after applying cosmetics and perfumes before putting your jewelry on. To preserve the appearance of your jewelry, protect it from corrosive and chemical products such as salt water and bleach. If it does come into contact with one of these products, carefully rinse your jewelry with clear water and dry it with a soft cloth.
Please visit us if you think a deeper cleaning is required.
If you have any doubts or questions, do not hesitate to contact us.
