18K White Gold Heart-Shaped Diamond Necklace

This exquisite 18K white gold necklace features a stunning heart-shaped pendant, beautifully pave-set with shimmering diamonds. The intricate design of the pendant creates a dazzling effect, capturing the light from every angle and adding a touch of elegance to any ensemble. Perfect for expressing love or marking a special occasion, this pendant is a timeless piece that will never go out of style. Crafted with precision and attention to detail, the heart-shaped design symbolizes both love and beauty, making it a perfect gift for someone special.

The necklace comes with a 42 cm chain, designed to sit gracefully on the neck, offering just the right balance of elegance and comfort. Whether worn for daily elegance or on a special occasion, this necklace will effortlessly complement any outfit. With its refined white gold and diamond design, it’s an ideal piece for anyone who appreciates classic luxury and sophistication. Elevate your jewellery collection with this stunning piece that combines modern design with timeless appeal.

Explore more designs in our Farah Design Necklaces.

Delivery & Collection

Enjoy complimentary delivery across the United Arab Emirates. In-store collection is also available at our Grand Hyatt Dubai boutique.

Deliveries are made between 10:00 AM and 9:30 PM, excluding Sundays and UAE public holidays.

Orders are processed after payment confirmation. Orders placed outside business hours (10:00 AM–8:00 PM), after the daily cut-off time, or on non-working days will be processed on the next UAE working day.

Delivery times are estimates and may vary during promotional periods or due to unforeseen circumstances. Additional charges may apply if re-delivery is required due to customer unavailability or incorrect delivery details.

For complete information, please refer to our Shipping & Delivery Policy.

Packaging

Every purchase is thoughtfully presented in Farah Jewellery’s signature packaging, featuring a blue pouch and jewellery box tied with a turquoise ribbon. Certain collections, including Eyes of Babylon, are presented in their distinctive branded packaging.

Payments

We accept cash and major credit and debit cards, including Visa, Mastercard, American Express, JCB and UnionPay, where available.

Online card transactions are protected by secure payment authentication. An invoice will be sent to your registered email address.

Returns & Exchanges

We offer complimentary returns and exchanges on eligible purchases within 7 days, subject to our return policy.

To request a return or exchange, please contact our Customer Care team for assistance with eligibility, conditions and the return procedure.

Customer Care

Phone: +971 4 324 1140
Email: customercare@farahjewellery.com

Packaging & Certificate of Authenticity

Every Farah Jewellery purchase is thoughtfully presented in our signature packaging, featuring a blue pouch and jewellery box tied with a turquoise ribbon. A Certificate of Authenticity is included with every order.

Gifting

Make your gift even more special with a personalized message. At checkout, you can request a gift card with your message and a gift receipt without prices.

Gift exchanges are accepted within 7 days, subject to our exchange policy.

Customer Service

For assistance with gifting, packaging, or exchanges, please contact our Customer Service team.

Phone: +971 4 324 1140

WhatsApp: +971 55 122 2300

Complimentary Jewellery Service

Every piece of jewellery purchased from Farah Jewellery comes with one year of complimentary jewellery service. Our team is dedicated to helping you maintain the beauty and quality of your jewellery through professional care and expertise.

For information about the services included or to arrange an appointment, please contact our Customer Service team.

Jewellery Care Recommendations

Fine jewellery requires proper care to preserve its beauty and brilliance. We recommend following these simple guidelines to keep your treasured pieces in excellent condition.

• Remove your jewellery before engaging in activities that may cause damage, including sports, swimming, housekeeping, gardening, and other physical activities.
• Protect your jewellery from impacts, knocks, and excessive pressure, which may cause scratches, dents, or damage to gemstones and settings.
• Store each piece separately in a soft pouch or lined jewellery box to prevent scratching and tangling.
• Always fasten necklaces and bracelets before storing them to help prevent chains from becoming tangled.
• Avoid exposing your jewellery to excessive moisture, intense heat, and sudden temperature changes.
• Remove your jewellery before washing your hands, showering, swimming, or entering a sauna or steam room.
• Apply perfume, cosmetics, lotions, and hairspray before putting on your jewellery. Allow these products to dry completely before wearing your pieces.
• Keep your jewellery away from chemicals and corrosive substances, including bleach, chlorine, household cleaning products, and salt water.
• After wearing, gently wipe your jewellery with a clean, soft, lint-free cloth to remove fingerprints and surface residue.
• Take extra care with delicate materials such as pearls and enamel. Avoid soaking them in water or using abrasive cleaning products, ultrasonic cleaners, or steam cleaners unless a jewellery professional confirms the method is suitable.
• If your jewellery comes into contact with chemicals or other potentially damaging substances, contact our team for advice on appropriate cleaning and care.

Professional Cleaning & Maintenance

Regular professional care helps preserve the beauty and condition of your jewellery. If your piece requires thorough cleaning, inspection, or maintenance, we invite you to visit our Farah Jewellery boutique at Grand Hyatt Dubai.

Our team will assess your jewellery and recommend the appropriate care based on its materials, gemstones, and design.

Customer Service

For assistance with jewellery care, cleaning, or servicing, please contact our Customer Service team.

Phone: +971 4 324 1140

WhatsApp: +971 55 122 2300

Jewellery Care Recommendations

Every piece of Farah Jewellery is thoughtfully crafted with exceptional attention to detail. Whether worn every day or reserved for special occasions, fine jewellery deserves proper care to preserve its beauty and brilliance for years to come.

We recommend following these simple care guidelines to protect your treasured pieces.

Precautions for Everyday Wear

Although precious metals and gemstones are durable, they can be affected by everyday activities and environmental conditions.

• Remove your jewellery before sports, swimming, housekeeping, gardening, and other activities that may cause damage.
• Avoid impacts, knocks, and excessive pressure, which may scratch precious metals, damage gemstones, or loosen their settings.
• Avoid wearing multiple pieces in direct contact with one another, as they may scratch or become entangled.
• Remove your jewellery before showering, washing your hands, or entering a sauna or steam room.
• Protect your jewellery from excessive moisture, intense heat, prolonged direct sunlight, and sudden temperature changes.

Protection from Chemicals & Cosmetics

Perfumes, cosmetics, lotions, and household chemicals may affect precious metals, gemstones, pearls, and enamel finishes.

• Apply perfume, cosmetics, lotions, and hairspray before putting on your jewellery. Allow these products to dry completely.
• Keep your jewellery away from bleach, chlorine, household cleaning products, and other harsh chemicals.
• Avoid wearing jewellery in swimming pools or the sea, as chlorine and salt water may damage certain materials and finishes.
• If your jewellery comes into contact with potentially damaging substances, contact our team for advice on the appropriate cleaning method.

Proper Storage

When not being worn, store your jewellery carefully to protect it from scratches, tangling, and environmental damage.

• Store each piece separately in its original Farah Jewellery box, a soft pouch, or a fabric-lined jewellery box.
• Fasten necklaces and bracelets before storing them to help prevent chains from becoming tangled.
• Keep jewellery away from direct sunlight, excessive humidity, and extreme temperatures.
• Store pearl jewellery separately in a soft pouch or lined jewellery box. Avoid excessively dry or hot environments, bathrooms, and prolonged storage in airtight plastic containers.
• Ensure jewellery is completely dry before storing it. Pearl strands should be allowed to dry fully before being worn or put away.

Cleaning & Restoring Brilliance

Regular, gentle cleaning helps maintain the natural beauty and brilliance of your jewellery. The appropriate cleaning method depends on the precious metals, gemstones, and decorative finishes used in each piece.

• General Care: Gently wipe your jewellery with a clean, soft, lint-free cloth after wearing to remove fingerprints and surface residue.
• Gold Jewellery: Gently clean plain gold jewellery with lukewarm water, mild soap, and a soft cloth when suitable for the entire piece. Rinse carefully and dry thoroughly. Avoid abrasive cleaning products.
• Diamond Jewellery: Gently wipe your diamonds with a soft cloth. For deeper cleaning, consult our team to ensure the cleaning method is suitable for the gemstones and their settings.
• Gemstone Jewellery: Gemstones such as sapphires, onyx, jade, spinel, and garnets may require different cleaning methods depending on their properties and treatments. Contact our team for appropriate care recommendations.
• Pearl Jewellery: Gently wipe pearls with a very soft, clean cloth after each wear. Avoid harsh chemicals, abrasive cleaners, and excessive moisture. Never use ultrasonic or steam cleaners.
• Enamel Jewellery: Protect enamel surfaces from impacts, abrasive materials, harsh chemicals, and sudden temperature changes. Clean gently with a soft, dry cloth unless otherwise advised by our team.

Avoid using chemical jewellery dips, ultrasonic cleaners, or steam cleaners unless a qualified jewellery professional confirms that the method is suitable for your specific piece.

Professional Inspection & Maintenance

We recommend having your jewellery professionally inspected at least once a year, particularly pieces worn frequently or featuring delicate gemstone settings.

Regular inspections can help identify loose gemstones, worn clasps, weakened links, and other signs of wear before more significant damage occurs.

If your jewellery requires a deeper cleaning or professional attention, we invite you to visit our Farah Jewellery boutique at Grand Hyatt Dubai.

What Should I Do If My Jewellery Is Damaged?

If your jewellery becomes damaged, a gemstone appears loose, or a clasp or setting no longer functions correctly, stop wearing the piece to prevent further damage or loss.

We invite you to bring your jewellery to our boutique, where our team will carefully assess its condition and recommend the appropriate repair or restoration options.

Any applicable service charges will be communicated following assessment.

Customer Service

For assistance with jewellery care, cleaning, maintenance, or repairs, please contact our Customer Service team.

Phone: +971 4 324 1140

WhatsApp: +971 55 122 2300